Frequently Asked Questions

Our Frequently Asked Questions provide clear, concise answers about STREETS onboarding, data handling, platform capabilities, and support. Easily find guidance on processes, accepted data formats, KPIs, and user training to get started.

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FAQs

How long does onboarding take?

A focused PoC is 2 to 4 weeks. Full onboarding depends on portfolio scope and data
readiness.

Do you replace our ERP?

No. STREETS validates and prepares data for your ERP and reporting. We reduce
spreadsheet risk.

Can we start small?

Yes. Many teams start with one portfolio and expand once benefits are proven.

What data formats do you accept?

CSV and Excel as standard. API feeds are available on request.

Do you have ESG features?

Light coverage today. A dedicated module is on the roadmap.

Where is the platform hosted?

Cloud hosted with encryption in transit and at rest. Regional options available on
request.

How are users trained?

Short role-based sessions with guides and recordings. Ongoing support included.

What KPIs are supported?

NOI, yield, LTV, DSCR, occupancy, WALT and more. Dashboards are configurable.

What does support include?

Ticketing and email helpline, regular updates and a knowledge base. Managed
services optional.

How do you handle multi-jurisdiction portfolios?

The model supports funds, SPVs and assets across countries with local reference
data.